GDPR Compliance Statement

1. Overview

While cerulean-aurora is based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for individuals residing in the European Economic Area (EEA). This statement outlines our commitment to GDPR compliance for EEA residents who interact with our services.

2. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you explicitly agree to provide information for specific purposes
• Contract Performance: When processing is necessary to fulfill services you have requested
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Legal Obligation: When required by applicable laws and regulations

3. Data Controller

cerulean-aurora acts as the data controller for personal information collected through our website and services.

Data Controller:
cerulean-aurora
Level 4, 127 St Georges Terrace
Perth WA 6000, Australia
Email: [email protected]

4. Your GDPR Rights

If you are a resident of the EEA, you have the following rights under GDPR:

4.1 Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

4.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

4.3 Right to Erasure

You have the right to request deletion of your personal data under certain circumstances, including when data is no longer necessary for the purposes collected or when you withdraw consent.

4.4 Right to Restrict Processing

You have the right to request restriction of processing your personal data in specific situations, such as when you contest the accuracy of the data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

4.8 Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe our processing of your personal data violates GDPR.

5. Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of such extension.

We may request specific information from you to help us confirm your identity and ensure your right to access personal data or exercise other rights.

6. Data Transfers

Your personal data may be transferred to and processed in Australia, which may not provide the same level of data protection as EEA countries. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection standards
• Your explicit consent for specific transfers

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods include:

• Service Records: Seven years from conclusion of service
• Marketing Communications: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months
• Enquiry Records: Two years from last contact

8. Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

9. Data Protection Officer

While not legally required to appoint a Data Protection Officer, we have designated a privacy contact for GDPR-related matters:

Email: [email protected]
Subject Line: GDPR Enquiry

10. Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

11. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

12. Third-Party Processors

We engage third-party service providers who process personal data on our behalf. We ensure these processors:

• Provide sufficient guarantees of appropriate technical and organizational measures
• Process data only on our documented instructions
• Are bound by confidentiality obligations
• Assist us in meeting our GDPR obligations

13. Children's Data

Our services are not directed to individuals under 16 years of age. We do not knowingly collect or process personal data from children. If we become aware of such collection, we will take steps to delete the data.

14. Updates to This Statement

We may update this GDPR Compliance Statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website or directly to affected individuals where required.

15. Contact and Complaints

For GDPR-related questions, concerns, or to exercise your rights, contact us at [email protected].

If you are unsatisfied with our response, you may lodge a complaint with your local supervisory authority. For residents of the UK, this would be the Information Commissioner's Office (ICO). For other EEA countries, contact details for supervisory authorities can be found on the European Data Protection Board website.